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SUNY Libraries Using IM

Page history last edited by Logan 11 years, 4 months ago

SUNY Libraries Using IM

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Binghamton University Libraries

Instant Message a Librarian



Ask a Librarian

We use AIM and have a widget on our page for patrons to use.


Buffalo State College

IM a AskEHBL Librarian

Pronounced "Askable" Librarian, I thought it would be catchy and unique. We get about 10 IMs per month(as of November 2006) since we started in August 2006. We support AIM, MSN, Yahoo! Most of the monitoring is done through Meebo.


Empire State College Online Library

Ask a Librarian

We embed a meebo widget on this page and within our Subject Guides (LibGuides)


Morrisville State College Libraries

Talk to a Librarian Live

  Use AOL IM. Faculty, staff, and students can get help by clicking on the icon which opens up AOL IM:


Nassau Community College Library

Chat with a Librarian 

We use Trillian which supports AIM, Yahoo Messenger, MSN. We started last fall.  Most of our students use AIM, some use Yahoo and some use mobile access. Students who use it are very pleased.


Schenectady County Community College

Ask a Librarian

This is a web-based virtual reference service using Question Point - 24/7, not IM. SCCC provides chat and e-mail reference in cooperation with Hudson Valley Community College.


Stony Brook University Libraries

Ask A Librarian Our IM reference statistics have increased substantially since we added Qwidgets to several of our library's web pages. It is most helpful on the page that is displayed when Article Linker can't find a match. We use Question Point.


Stony Brook University Health Sciences Library

IM A Librarian We use Trillian, a free multi-client IM server, and have IM accounts w/ the "big three" IM clients--AIM, Y!M, and MSN.


SUNY Old Westbury

Several Librarians are creating individual Web pages as the College struggles with issues concerning Web site access. I have installed Meebo on the sidebar of the Business Reference site. Several other librarians are planning to do something similar in the near future.


SUNY Oswego

Ask Penfield

Users of AIM, MSN, and Yahoo can contact a reference librarian. We use Trillian to simultaneously connect to all three accounts.


SUNY Potsdam

Chat with a Librarian We are now up on MSN, Yahoo, GoogleTalk, and AOL, and use GAIM to receive messages and manage multiple identities.


Westchester Community College

Harold L. Drimmer Library

Instant Message a Librarian

Use AOL IM, MSN and Yahoo! Messengers. Faculty, staff, and students can get help finding information by sending an instant message to the location listed on the Library's website.


Initiated by Peter Barvoets with the assistance of the SUNYLA Information Technology Committee. - June, 2006









Comments (1)

Anonymous said

at 4:29 pm on Jun 14, 2006

Jefferson Community College offers an IM reference service too. It's not well used even though we try to make it well known that it is available. Maybe we should get on My Space!
Connie Holberg

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