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We use AIM and have a widget on our page for patrons to use.
Pronounced "Askable" Librarian, I thought it would be catchy and unique. We get about 10 IMs per month(as of November 2006) since we started in August 2006. We support AIM, MSN, Yahoo! Most of the monitoring is done through Meebo.
We embed a meebo widget on this page and within our Subject Guides (LibGuides)
Use AOL IM. Faculty, staff, and students can get help by clicking on the icon which opens up AOL IM:
Nassau Community College Library
We use Trillian which supports AIM, Yahoo Messenger, MSN. We started last fall. Most of our students use AIM, some use Yahoo and some use mobile access. Students who use it are very pleased.
This is a web-based virtual reference service using Question Point - 24/7, not IM. SCCC provides chat and e-mail reference in cooperation with Hudson Valley Community College.
Ask A Librarian Our IM reference statistics have increased substantially since we added Qwidgets to several of our library's web pages. It is most helpful on the page that is displayed when Article Linker can't find a match. We use Question Point.
IM A Librarian We use Trillian, a free multi-client IM server, and have IM accounts w/ the "big three" IM clients--AIM, Y!M, and MSN.
Several Librarians are creating individual Web pages as the College struggles with issues concerning Web site access. I have installed Meebo on the sidebar of the Business Reference site. Several other librarians are planning to do something similar in the near future.
Users of AIM, MSN, and Yahoo can contact a reference librarian. We use Trillian to simultaneously connect to all three accounts.
Chat with a Librarian We are now up on MSN, Yahoo, GoogleTalk, and AOL, and use GAIM to receive messages and manage multiple identities.
Harold L. Drimmer Library
Use AOL IM, MSN and Yahoo! Messengers. Faculty, staff, and students can get help finding information by sending an instant message to the location listed on the Library's website.
Initiated by Peter Barvoets with the assistance of the SUNYLA Information Technology Committee. - June, 2006